Organization

 

 

My husband and I discovered the Restaurant Sens , by accident…really! We had an accident on the highway …we lost a wheel (rear-left side). Rest assured, we were not harmed , but shaken quite a bit . To make a story short, we got towed to the Garage (Sega Chrysler St-Bruno) where they took care of everything. The repairs will be long, so we had no choice but to go to the Hotel. The Mortagne was suggested, and we went.

After getting to our room, we noticed that they had a terrace (a real nice one). After a glass of wine, and calming down a little bit (we were shaken after the accident , a very stressful event). We got down, sat on a sofa (it was very quiet and nice), superb place to be after such a scare. We noticed a few persons (staff) around the outdoor bar (counter), they were talking together, without noticing us (I figured), I went to the bar, and ordered our first drinks …making sure to let them know of our ordeal of the day. One gentleman (I guess it was the manager or something like that, was compassionate) . We had our drink while reminiscing the whole experience, that could have turned more badly . After a while, we were expecting that a waiter or waitress would showed up and ask if we want something else, but it did not happened. I had to return to the bar and asked again….but this time, I said If I were you guys, I would make sure to take good care of my clients , because at the end of your shift, the way you act will directly reflect on your tips.

They got my message, after that one of them ( young Italian man, he even spoke Spanish with me , it was real nice and unexpected, he was very nice.. Piedro , I think? but I am not sure,  sorry!) , more experienced or money wise, took the lead and was our waiter for the rest of the evening . At some points, we have met two salesperson who joined us on our sofa. We chatted a while, having a few more drinks ( it was also the Latino night and a live Cuban band was playing on site) and decided to stay for dinner (it was getting late, at around 9h00 ) . The experience was superb. the food is succulent (gourmet style). It was a very positive experience , that make us want to return  the next day(we had nowhere else to go), stuck at the hotel waiting for our jeep to be fixed. When we’ve returned , our yesterday’s waiter was fast on offering drinks and suggested food we should try at dinner. I listened to his suggestions and order a trio of spiced food ( I specifically said nothing too fat) and It was fat (but one’s taste is not another one). He offered something else, but that was it for me, I was not hungry anymore.

The service, started very slow and difficult, but once they are organized, or once they know that you are good clients (I am not sure which one comes first), they will run to make sure you are pleased with everything.

The Restaurant’s name couldn’t be more perfect, it’s an all SENSes experience (even more true in the summer). Beautiful for the eyes, agreeable for the ears (Latino Thursdays), Sensational for the nose (fresh herbs and gourmet food), Delectable for the palate (taste fresh and amazing),  the touch…well, if you happen to have a companion with you (hold hands or share fingers food) and if you have a 6th sense, you know that you have to visit that establishment.

I would definitely recommend to everyone, doesn’t matter if your a groups, between friends, colleagues, a family, a couple on honeymoon or even solo, in town for business. They will have something to make you want to return as soon as possible.

Suggestion: you have to try the Duck mousse “mousse foie de canard” with Clos du Bois wine!

 It’s a huge two tombs up for me!

 

A fabulous find after a disastrous accident

Hotel Mortagne

1228 Rue Nobel,

Boucherville, Quebec J4B5H1, Canada

1-866-500-4938

http://www.hotelmortagne.com

reservation@hotelmortagne.com

 

It was the first day of our 3 weeks summer vacation (July 2014), it was a beautiful day, sunny with no cloud, but a bit cold. We took the road with our jeep and our camper-trailer . Heading to Quebec city (our fist stop). The road was on construction (In Canada , especially in the province of Quebec, most of the road are in constructions for years) nothing new. It was bumpy and we couldn’t even drive at speed limits (we were towing the camper). We started hearing strange noise and the jeep was acting funny (but no worries, it was at the garage for the past 10 days, for maintenance and some repairs, like the brakes, and calipers) . We were just past St-Bruno-de-Montarville, Qc. Getting close to Ste-Julie. when  I said to my husband, shouldn’t we stop and check what’s going on (it’s shacking a lot now), My husband said that he will stop in a few minutes, when their is less traffic . A few minutes after that, it happened….we lost a wheel (rear-left side). Rest assured, we were not harmed , but shaken quite a bit . To make a story short, we got towed to the Garage (Sega Chrysler St-Bruno) where they took care of everything. The repairs will be long, so we had no choice but to go to the Hotel.

One of the local Gentleman’s that was at the garage, suggested Hotel Mortagne (in Boucherville) 10 minutes away from the garage ( fairly new, good restaurant, higher quality, pool, terrace, close to stores and other restaurants). I just took my IPhone and made the reservation. We got to the hotel at around 3h00 pm. The receptionist did her job well, but when I mentioned that I was there because of a car accident on the highway, and that I had to book online with my phone and that it was not an easy task (the website is not IPhone or Ipad friendly..it kept asking me to go to the main website) , it only offered to book a room (no choice of rates possible ) she didn’t reacted.

We finally got our Room keys, went upstairs ( we were on the 5th floor) . As soon as we walked-in, we both said the same thing, it could have been worst. We didn’t had any expectations, we were not planning a stay in that area at all. The bedroom is huge, with nice furniture, clean, no dust, no stains, no bad odors . The bathroom , is also a very comfy size, with saloon’s full doors, It’s different. The shower, is large and functional (no need to worry about low pressure or not having hot water).  Now, it’s time to talk about The view…It’s in an industrial part of the town (so you can see lots of vans and vehicles), but if your lucky enough to get a room that is above the patio (terrace) you will be very happy with the view, because not only you got to see the amazing terrace (with flowers, trees and many other plants), it’s like being down-south for a moment. You will also , be able to see the Olympic Stadium in Montreal (you have a direct view),

The bed and pillows are very nice (one firm and one soft), the mattress is more on the soft side, but we have good night sleeps (even if we were still shaken from the accident).

I had only a few problems during my stay. One was about the ladies room next to the restaurant , one of the toilet, was so dirty (someone must have been very sick ) it needed to be cleaned real bad. I told the staff at the reception, and within minutes it was cleaned (spotless cleaned) . I returned about an hour after and it was done.  My other problem, was about the rate of the room, as I told previously, the website was not Iphone or Ipad friendly, so I couldn’t select Governement rate, and mentioned it on check-in (without saying that I wanted that specific rate). I assumed that it would be fine anyway. On the second day, after I was a bit more calm (less stressed then on my first day), and remembered that I should tell them about the rate that I needed. The lady at the reception, said no we can’t . I asked to see her manager, she was gone home. On the day of my check-out (after 2 nights), I asked again the lady that was working that day (Roxanne), she was kind enough, to say that she was not able to do it manually on her computer, but she would let her manager help me with that. The next day, I received an email from the manager Mrs Katrine Montbriand , she gave me the rate (I have showed Roxanne the proper Id card ). The adjustments was done and was attached to my email. After all that we’ve been trough, we were grateful that she agreed to refund the difference . Thanks to Roxanne for making the request. I appreciate it!

So people, if you have difficulties using the website, you shouldn’t hesitate to call directly to the hotel , with all your specific demands.

Would I recommend this Hotel? of course I would,  without any hesitation. If you have to go in that area and consider just passing-by, you should make a stop and stay for a night, really you should!

 

Splendid for the eyes and soul

Halifax Public Gardens.

It was a hot summer day. My husband and I were just walking around . He surprised me with that visit. We walked in the gardens for at least 90 minutes, It’s well kept, clean, as green as green can be. I loved every minutes.